Due to scheduled system maintenance, portions of our website and the My Shelter app will be unavailable from Saturday at 11:30 p.m. to Sunday at 6:00 a.m. CST.

We are upgrading our payment system for greater flexibility in the future. We plan to pause one-time scheduled payments during this update. We appreciate your patience while we make these improvements.

 

 
 

Do more while on the go with the My Shelter app. You'll enjoy the clean, modern design and get instant access to your My Shelter account, roadside assistance and more, right on your mobile device.

The app has a variety of features including:

  • Digital Wallet and Payment Scheduling
  • Ability to file a claim
  • Ability to view coverages and details for your policies
  • Ability to Go Paperless
  • Access your ID cards
  • Get in touch with your agent
  • Biometric Login
  • Obtain roadside assistance when and where you need it

Don't have an account? Once you download the app, you can set up a My Shelter account.

iPhone App
Android App

If you experience any issues with the My Shelter app, please contact us or call 1-800-SHELTER (1-800-743-5837).

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