Have a Question About a Claim?

If you have a question about a claim after it has been reported, please contact 1-800-SHELTER.

All claims-related mail should be sent to:
Shelter Insurance-Claims
P.O. Box 6008
Columbia, MO 65205

You may also email documents and photos to claimsdocuments@shelterinsurance.com. Please be sure to include your claim number in the subject line.