What to Expect When You Make a Homeowners Claim

Your home is your safe haven, so naturally, anything that might cause an insurance claim is distressing. Shelter’s claims adjusters understand and are ready to help you through the process.

While some home claims may be smaller than others, there are times when you need to take pictures of the damage, then take immediate action to prevent more damage to your house. You may need to relocate temporarily, and our adjusters can provide guidance for how that works. Early reporting of your claim, especially after a severe storm, is important.

To make a claim, call us at 1-800-SHELTER (1-800-743-5837) or log on to your My Shelter account to report it. Our claims team understand this is a difficult situation for you and will do their best to make the process as quick and easy as possible. Once your claim is reported, an adjuster will contact you and explain the process.  

• Find Your Coverage

  

  A house, a condo, an apartment…any of those could be the place you call home, and we provide different types of coverage for each.

  Find My Home

• Check It Out

  

  Ever wondered what’s covered and what’s not in your homeowner’s policy? Read this, then call your agent.

  Review It

• Add It Up

  

  Your home may not be the only thing you lose in a fire or storm. Replacing your personal belongings can add up fast.

  Calculate It